Logistics customer service and shipment…

Local services

Ground operations

Passenger handling
Passenger assistant
Baggage service
Airport service desk / Airport ticketing
Airline representation / Station management
Load control

Logistic services

Logistics customer service and shipment monitoring
Warehouse supervision

Ground operations

Remote business center
Ground ops competence center
Centralized load control
Centralized crew meal order management

Administration

Centralized lounge invoice control
IT Credential management

Logistic services

Logistics quality monitoring service desk
Logistics customer service desk

Maintenance services

Fleet management service

Contact center services

Contact center for B2C
Contact center for B2B

Logistics customer service and shipment monitoring

Logistics customer service and shipment monitoring representative in TH and main contact person

  • Enquire about shipment status
  • Coordinate with overseas agents for all shipment priority services based on LTLS’s agent list.
  • Shipments Control and Shipments Monitoring
  • Shipments transfer/transit report

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