Contact center services
Logistics customer service desk
An on demand international transport that cannot be accomplished by using one of the other standard services. Thereby, door to door, airport to airport, airport to door and door to airport solutions for emergency shipments within a standardized network are possible.
The transport process is in line with individual customer requirements.
The main objective is to service all regular and adhoc customer requests worldwide with standardized industry solutions available.
BKK LST Customer service desk creates quotation for an individual transport solution requested by a customer. The main task is to create an order and book the shipment on earliest flight possible within Lufthansa network, we also issue the AWB for the customer.
We ensure that the customs documents are prepared before the arrival at destination. We also finalize the invoice and documentation provided by the customer.
We are responsible in coordinating with our service partners at various station in advance to ensure that shipment is picked-up on time and delivered as promised.
BKK LST Customer service is a team of dedicated professionals who understand air freight and offers custom-made services.
We take pride in offering alternative solutions as deemed demanded by customer.