We focus on quality, reliability, safety and innovation – but most important – a steady development of our strongest force, our service professionals. Training has been the key to success for Lufthansa Services Thailand. In order to ensure utmost service quality as well as customer reliability, our service-minded staff are well trained both locally and overseas. We invest in constant employee development, making use of both modern technology and traditional Thai hospitality to provide our customers consistence and tailor made services throughout Thailand.
LST Core Value
In order to achieve our mission we apply the core value concepts
L
Listen
We listen to our customer needs and expectation.
Learning
We constantly provide staff with learning and development opportunities.
Loyalty
Our staff has trust in the company and know that the company wants the best for them.
S
Service Excellence
We go extra mile to make sure that our customers are happy and satisfied.
Solution Orientated
We always find active approach in solving problems for our customers.
Specialist
We are specialist and highly skilled in what we do.
T
Thoroughness
We provide great care and pay attention to details.
Teamwork
We work close together to reach our goal.
Trustworthy
Our customers can always rely and depend on us.
LST Management Team
Moritz Merkle
Managing Director
Areya Moungsaeng
Manager Sales and Marketing
Rachada Chawankul
Manager Accounting and Finance
Supanat Wattanakamolchai
Manager Strategy & Business Development Manager Customer Services
Areeya Aree
Manager Passenger Services
Veerapon Iamthongchai
Manager Flight Operations and Cargo
Supanat Wattanakamolchai
Manager Strategy & Business Development Manager Customer Services
Sirilak Menakanit
Manager Human Resources and Legal
“We focus on quality, reliability, safety and innovation – but most important – a steady development of our strongest force, our service professionals”
LST Management Team
