Ground operations
Logistic services
Ground operations
Administration
Logistic services
Maintenance services
Contact center services

Contact center for B2C

The service center provides outstanding customer service and care in reservation and ticketing, including the membership program, Miles and More, to the Lufthansa Group customers via telephone and email, both voluntary and involuntary.

We provide

B2C General reservation and Miles & More for TH, ID, and MY markets

NDC/ Spark project

B2C Vietnam market support (on request)